Troubleshooting
Common mistakes and how to avoid them
In this Article:
What happens if I select the wrong language in the form?
What happens if I select the wrong topic in the form?
What happens if I forget to click record?
What happens if I forget to stop a recording?
Will I get an email when I submit a recording?
What happens if I select the wrong language in the form?
If you notice the incorrect language on your recording link:
- Do not record the session!
- Return to the form and create a new link.
Recordings submitted with incorrect language or topic will be rejected and unpaid.
What happens if I select the wrong topic in the form?
If you notice the incorrect topic on your recording link, you have two options:
- Record the session using the indicated topic, or
- Go back to the form and generate a new recording link with your intended topic.
What happens if I forget to click record?
You must click Record to start. If not, the session won’t be captured and you’ll need to redo it.
What happens if I forget to stop a recording?
If you forget to stop the recording:
- Your session won’t be submitted.
- You will not be paid.
You are responsible for clicking "Record" and "Stop" to record your session successfully.
Will I get an email when I submit a recording?
No, you won't receive an email after submitting a recording. Instead, you’ll see an on-screen message that the recording is complete and has been saved successfully.